#5: Be informed, not sold – Hardware is no longer a differentiator. Be wary of vendors trying to sell you hardware or trying to “roll” your existing contracts.

#4: Know your contracts – know what your obligations are, what you pay for, and when your contract ends. Most importantly, know what your current vendors are “contracted” to do and hold them to it.

#3: Duplex – setting print drivers to automatically print on both sides of a page will save substantial dollars on your paper costs, and will reduce the impact on our environment.

#2: Consolidate – utilize technology to its maximum potential. Most users do not use 80% of the features on a common MFP. Train your users to use your existing hardware efficiently and effectively.

#1: Standardize – supporting multiple brands can be confusing and costly. Choose a service provider that has the ability and experience to support your entire fleet.